Frequently Asked Questions
Are there any other fees besides the quoted fee for service?
No, at Southland Shredding we do not believe in charging any add-on fees like fuel surcharges, container-lease fees, or out-of-service fees. The price you are quoted is the price you will pay.
Can we pick any day for service that we want?
No, we arrange our routes to be done as economically as possible, which means we service certain areas on certain days. Our Zip Code Locator will tell you what day we service your area.
What do you mean by "standard file-size box," and does our material have to be in boxes?
A standard file-size box measures 12″ x 16″ x 12″, similar to a copy paper box. No, your material does not have to be in boxes. It may be gathered in bags, boxes, plastic containers, laid out on tables, or it may still be in file cabinets.
Do you make appointments?
Do you have a minimum charge?
Is it ok to leave on fasteners?
Are there materials you don't shred?
We don’t shred X-rays or plastic media on-site; but all this material can be shredded off-site.
Why don't you take the cardboard boxes?
Are you NAID (National Association for Information Destruction) certified?
Yes we are NAID AAA Certified for both on-site and drop off document destruction.
Why do you not publish a price list?
Do your personnel physically touch our material to be shredded?
No, but they are constantly viewing the material to be sure there are no contaminants going into the shredder. We have found corporate stamps, staplers, pens, and other items that do not need to be shredded and will remove them before they go into the shredder.
Do we get a certificate of destruction?
Do you work weekends?
May we bring material to you?
Service is the Difference
Contact us to book your secure document and product destruction